Patient Renewal Instructions

Renewing your card with the state.

Renewing your medical card with Complia is easy! But before you get started you are going to want to make sure that you have a new recommendation from your doctor, a smart phone with a camera, and a debit or credit card.

STEP 1. Go to and log in with your email and password. Then click on “Create Application”.

STEP 2. Under “Application Type” select “Patient Renewal”. Then click “Create Application”.

STEP 3. Enter your current card number. Click “Save”. Then click “Save and Next”.

STEP 4. Complia should auto populate your information saved from last year. Please click through each page and review the information. Make sure that your contact, physician, and provider information is all correct.

STEP 5. This is where you will need that camera. On the documents you are going to upload photos of your driver’s license, your proof of residency (a piece of mail addressed to you in MT), a selfie in front of a white background (no hats, no smiling), and photos of your physician statement (upload a photo of all pages of the physician statement). Click “Save & Next”.

STEP 10. Select “Credit Card” in the payment options. Click “Save & Next”.

STEP 6. Review your information one last time. If you see a red “X” you will need to navigate back and update that information. Once you only have green checkmarks click “Pay & Submit”(see below).

STEP 7. Finally Complia will kick you over to the payment processing site. The Montana State’s registration fee is $31.85 for renewing cardholders.

Congratulations! Your renewed card should arrive in the mail in two to four weeks. If you don’t see it in that timeframe please call the DPHHS at (406) 444-0596.

See you soon!